Delivery & Returns

Delivery

We've partnered with Royal Mail to offer 2nd class delivery (2 - 3 business days) for £3.50 and 2nd class tracked delivery (2-3 business days) for £4.74.

Unfortunately, we currently only offer shipping in the UK.

Returns, Refunds & Replacements

Due to the nature of our product, we do not accept returns. If your product is faulty, damaged or broken, we will offer you a refund or replacement for up to 30 days after purchase. Please email us at hello@hellogulp.com for instructions on how to receive a refund or replacement for your product.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or replacement.

Cancellations

Should you wish to cancel your order, please e-mail us at hello@hellogulp.com. If cancellation request is received before your items have been dispatched, we will cancel your order and refund you in full without charge.